Bradley Kars

System Support Specialist

About Me

Hi, I’m Bradley, a driven professional with a passion for education and technology. I have a proven history of co-founding a national student empowerment organization and overseeing IT operations for various commercial companies. Currently, I’m pursuing a Master’s degree in Cybersecurity Management with a focus on AWS. As a System Support Specialist, I’ve led multiple projects to successful completion while managing day-to-day operations and troubleshooting complex technical issues, particularly in backup management. My diverse experience in education, IT management, and cybersecurity equips me with strong problem-solving, leadership, and technical skills, all of which contribute to advancing the IT field.

I am most skilled in: System Support and Hardware Diagnostics

Experience

Aesto Health

Technical Product Support Specialist (Contractor)

August 2024 - September 2024

Aesto

Simplify the Exchange of Healthcare Data.

During my time as a contractor for Aesto Health, I was responsible for migrating client hospitals to our platform. This involved pulling backups from client systems and transferring them to our AWS buckets, then restoring the data to our SQL servers and performing thorough validation. In addition to managing these migrations, I ensured seamless onboarding by guiding clients through the setup process, troubleshooting any issues, and maintaining clear communication through daily updates and proactive follow-ups. I also assisted in testing and documenting new system features for upcoming releases, contributing to overall service quality improvement.

Artisight

Support Engineer

January 2024 - May 2024

Artisight

At Artisight, we’re passionate about improving the lives of clinicians and patients through technology.

During my time at Artisight, I worked as a Support Engineer, providing front-line technical assistance for our products and services. My responsibilities included debugging client network configurations, assisting with picture acquisition and storage solutions, and providing support for server components and client software. I engaged with colleagues to ensure that our clients received excellent support services using problem-solving and analytical skills. Embracing a dynamic and collaborative work atmosphere, I continuously sought out new learning opportunities, responding quickly to evolving issues to give effective answers.

Computer Programs and Systems, Inc.

IT Help Desk Support Specialist

February 2023 - May 2024

CPSI

CPSI is committed to connecting communities, patients and providers to help you deliver the kind of care you want to deliver.

During my time at CPSI, I worked as a front-line Technical Support Specialist, focusing on healthcare-specific applications and solutions. In this capacity, I was in charge of debugging network configurations and communications, as well as assisting with image capture and storage solutions. In addition, I was responsible for servicing server components and client applications, ensuring that our clients’ operations ran well. I aggressively engaged with my colleagues to preserve our commitment to providing high-quality support services, drawing on my problem-solving skills and analytical ability. Embracing a culture of flexibility and collaboration, I actively pursued learning opportunities, quickly adapting to new difficulties to give successful solutions.

CentralSquare Technologies

System Support Specialist Intern

March 2022 - February 2023

CST

Creating the broadest, smartest and most agile software platform for building safer, smarter communities.

At CST, I played a crucial role in supporting CentralSquare’s systems and ensuring seamless connectivity throughout the company. Working closely with individuals from all departments, I was dedicated to maintaining the smooth operation of their systems and addressing any technical issues that arose. From implementing and configuring PC/Network systems to providing timely support and resolving problems, I actively contributed to the efficient functioning of CentralSquare’s technology infrastructure. Additionally, I assisted with various tasks, including pre-imaging machines, supporting the Service Desk, handling service desk cases, assisting with employee moves, and managing cable connections. Through my efforts, I aimed to enhance productivity and contribute to the overall success of CentralSquare.

Kars Customs

Owner/Lead Repair Tech

September 2016 - March 2022

Aiming to make your life easier by providing support and a knowledge base for your technological needs.

As an Owner/Lead Repair Tech at Kars Customs, I served as a reliable and knowledgeable guide for customers at every stage of their technology journey. From assisting them in making informed purchases to ensuring they received the best deals available, I was committed to delivering exceptional service. Additionally, I provided ongoing support to customers, ensuring their devices operated smoothly and addressing any concerns or issues they encountered. With a deep understanding of technology and its potential to simplify and enhance lives, my ultimate goal was to empower customers by making technology work seamlessly for them. It was my pleasure to contribute to a positive customer experience and help individuals harness the full potential of their devices.

MarketSource Inc.

Sales Associate → Team Lead

July 2018 - November 2019 → November 2019 - March 2020

MarketSource

Technologists committed to making Target America's easiest, safest, and most joyful place to shop and work.

During my time at MarketSource, I served as both a Sales Associate and a Team Lead, assisting Target customers with their cellular device needs. I prioritized providing exceptional service by guiding customers through informed purchases and ensuring their devices aligned with their requirements. Personalized guidance based on their preferences, budgets, and usage needs allowed me to recommend the most suitable devices and plans. Additionally, I offered ongoing support for device maintenance, troubleshooting, and communication with carriers. My dedication to delivering excellent customer experiences resulted in consistently exceeding expectations and fostering high levels of satisfaction. This experience equipped me with a deep understanding of the cellular device industry and a strong passion for delivering exceptional customer service.

ESCO Services LLC

Estimating Engineer - IT Specialist

January 2012 - May 2015

Leaders in quality construction and innovation.

At ESCO Services LLC, I played a crucial role in supporting the IT needs of the company. I recognized the importance of IT in various industries, including the construction industry, where even small businesses require technology to be maintained and systems to be optimized. I took responsibility for ensuring the smooth operation of devices, computer systems, and software configurations. By effectively managing IT infrastructure and providing technical support, I contributed to the overall efficiency and productivity of the organization. My dedication to maintaining reliable IT systems allowed other employees to focus on their core responsibilities, resulting in improved workflow and successful project outcomes.

Education

Purdue University Global

Master's of Cybersecurity Management - Amazon Web Services (AWS) Cloud Technologies

December 2024 - November 2026

With a history of pioneering online education, Purdue Global’s mission is simple: deliver a fully personalized online learning experience that's tailored to the unique needs of working adults—one that gives them the support they need to achieve their goals and creates new opportunities for their future. While maintaining its image as part of the Renowned Purdue University System.

This upcoming journey will expand my expertise in Cybersecurity Management with a focus on AWS Cloud Technologies. The program is designed to deepen my leadership skills while providing specialized knowledge in securing and optimizing cloud infrastructure. I aim to further enhance my understanding of cybersecurity strategies in cloud environments, preparing to tackle emerging challenges in the industry.

Bachelor of Science in Cybersecurity - Game Development

March 2022 - June 2024

Throughout my Bachelor of Science journey, I am focusing on Cybersecurity to deepen my knowledge and skills in this field. Simultaneously, I am pursuing Game Development to gain a fresh perspective and enhance my coding abilities through immersive hands-on experience. Driven by this dual passion, I have consistently maintained a commendable 3.99 GPA, earning a well-deserved place on the Dean’s list and setting the stage for graduating Magna Cum Laude.

Associate of Applied Science in Information Technology - IT Generalist

October 2020 – January 2022

During my pursuit of an Associate of Applied Science in Information Technology - IT Generalist, I maintained a consistent 4.00 GPA, earning a place on the Chancellor’s list. Graduating with the highest honors of summa cum laude, this achievement demonstrates my dedication and commitment to academic excellence throughout my studies. It reflects my strong drive to acquire the essential skills and knowledge necessary for effectively supporting and managing complex IT infrastructures.

Coding Portfolio

100 Days of Coding - Python

100 Days of Coding - Python Project

An ambitious personal project where I am dedicating 100 days to mastering Python programming, resulting in a diverse portfolio of Python applications and a deepened understanding of the language.

I successfully completed a 100-day Python programming challenge, dedicating time each day to mastering various Python concepts. The structured course covered everything from basic ‘Hello World’ programs to advanced topics, including web development, API integration, web scraping, and automation. I documented my progress by sharing the code for hands-on projects on a daily basis. This experience significantly enhanced my proficiency in Python and played a crucial role in developing my ability to learn independently and adapt to new challenges, marking a pivotal chapter in my coding journey.

freeCodeCamp - Responsive Web Design

Responsive Web Design

An immersive certification program that deepened my knowledge of HTML and CSS, empowering me to create visually captivating and user-friendly webpages while adhering to industry standards.

I successfully completed the Responsive Web Design Certification on freeCodeCamp, gaining comprehensive knowledge and skills in HTML and CSS, the fundamental languages utilized in webpage development. The certification program provided hands-on training and practical exercises to strengthen my proficiency in web design and development. By completing various projects and assignments, I acquired expertise in creating visually appealing and user-friendly webpages while adhering to industry standards.

Purdue University Global - IT244 - Python Programming

Python Programming

A comprehensive course focused on Python programming, covering fundamental concepts and advanced topics to enhance my skills and proficiency in the language.

I successfully completed the IT244 course at Purdue University Global, where I gained a comprehensive understanding of Python programming. Throughout the course, I covered essential programming concepts, including variables, data types, decision making, operators, iteration, and data structures. Additionally, I explored advanced topics such as file management, security, classes, modules, and built-in tools in Python. Through hands-on exercises and projects, I developed a strong proficiency in Python programming, equipping me with the skills necessary for application in real-world scenarios.

Purdue University Global - IT232 - Software Design and Development Concepts

C# Programming

A transformative course that expanded my software design and development capabilities, empowering me to create robust applications while applying universal programming concepts with proficiency.

In the IT232 course at Purdue University Global, I advanced my knowledge in software design and development concepts. The course provided an intermediate-level exploration of various implementation methods while emphasizing the universal nature of design and programming principles. I gained practical experience in applying software design techniques, utilizing software process models, understanding object-oriented programming concepts, and implementing secure data-handling techniques. By developing, debugging, and testing intermediate-level applications using C#, my chosen programming language, I acquired hands-on expertise in designing robust and secure software solutions. This course equipped me with valuable skills and knowledge to excel in software development, enabling me to confidently apply industry-standard practices in real-world projects.

Purdue University Global - IT213 - Software Development Concepts

Software Development Concepts

An exciting journey into the world of coding, where I experienced my first-ever encounter with a comprehensive programming language and laying the foundation for future explorations in software development.

In the IT213 course at Purdue University Global, I gained a comprehensive understanding of software development concepts. The course provided a solid foundation in software engineering by exploring fundamental principles applicable across multiple programming languages. Through practical exercises and projects, I designed, developed, debugged, and tested simple applications using C#, my chosen programming language for the course. This hands-on experience deepened my knowledge of software development and equipped me with valuable skills in applying programming concepts to real-world scenarios.

Purdue University Global - IT117 - Website Development

Website Development

The first website I ever created; it may not be perfect but it's a start.

In the IT117 course at Purdue University Global, I explored internet technologies and acquired a strong foundation in website development. The course focused on web page design and provided hands-on experience in using HTML, HTML5, and CSS to create visually appealing and interactive websites. Through practical projects and assignments, I developed the skills required to design and build websites that meet modern standards. Additionally, the course emphasized self-promotion and showcasing my abilities to a wider audience through web-based platforms. This course equipped me with the knowledge and skills necessary to create compelling websites and effectively demonstrate my expertise in website development.

Certifications

Purdue University Global

Google

freeCodeCamp

Badges

A Little More About Me

Alongside my interests in Cyber Security, Software Engineering, and System Support some of my other interests and hobbies are:

  • Video game development
  • Video editing
  • Streaming
  • Creating enthusiast computer builds
  • Tinkering with my homelab